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Questions about an order, a product or a store? We’re here.
One number for every order and every store.
Add your order number if it’s about an order.
Apopka, DeLand, Orlando and Sanford, Florida; Durham and Winston-Salem, North Carolina.
See all 6 stores100% satisfaction guarantee. Not happy? Contact us within 30 days and we'll make it right.
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Prefer to talk? (407) 984-5335 — 7 days a week, 9 AM – 6 PM ET
Prefer email? Reach us directly at support@chronicguru.com
We ship to 49 states, Washington DC, Puerto Rico, U.S. territories and military addresses. We can’t ship to Idaho right now. You must be 21 or older to order.
Order by 2 PM ET Monday to Friday, or by 12 PM ET Saturday, and it ships the same day. Delivery days depend on your state and on Standard or Priority. Check your state. Ships discreetly with full tracking. Free shipping on orders of $100 or more. Under $100: Standard from $6.50 or Priority from $12.75.
100% satisfaction guarantee. Not happy? Contact us within 30 days and we'll make it right.
Earn 1 Guru Buck for every $1 you spend. Every 20 Guru Bucks is $1 off. You get 50 Guru Bucks when you create an account.
Yes. We ship your order, or you can pick it up at one of our stores. Choose Ship or Pick up at checkout.
Absolutely. All orders ship in plain, unbranded packaging with no cannabis-related branding on the outside - the shipping label shows only "POB Ventures". Your billing statement will show "Chronic Guru".
Every product page includes a link to the Certificate of Analysis from our third-party lab partner. You can also access COAs from your order history in your account dashboard.
First, check your order tracking link in your confirmation email or My Account > Orders. If it shows delivered but you haven't received it, contact us immediately and we'll investigate with the carrier.
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